Customer Care Executive - Bengaluru

 



Job Summary

Handling inbound or outbound calls and / or emails. Candidate must have Domestic or international Support Experience

Job Details

Location: HSR Layout, Bengaluru (5 Openings)

Nature of Job: Office

Gender: Both Male and Female can Apply

Shift Timings

8:00 pm - 6:00 am (night shift) only for male Candidates

9:00 am - 6:00 pm (day shift) 

Weekly Working: Days 6 Days Off Days: SUN

Salary & Compensation

Salary Offered: ₹4.0 Lac to ₹5.0 Lac (annually)

PF & ESIC Available

Education: Graduation degree mandatory

Experience : 1 yr to 3 yrs of experience as Customer Care mandatory

Communication

Excellent English skills - Ability to Speak, Write & Read

Fluent Hindi skills  Ability to Speak

Skills

  • Email etiquette
  • Good Communication

Job Description

● Handling inbound or outbound calls and / or emails

 ● Knowledge of TAT, compliance, ticketing systems, CSAT.

 ● Working on short SLA and clearing backlogs.

 ● Should be familiar with Customer Empathy, customer service.

 ● Ensure no errors occurred while assisting customers

 ● Reaching productivity that meets job standards, while working with speed and accuracy.

 ● Answer queries about products or the company.

 ● Responding in a timely and effective manner to all internal communication

 ● Adheres to and supports company policies and practices

Contact HR 

HR Hema +91 9019766239

                                   👆👆Click on whatsapp icon to chat with HR

Kindly click on Apply now if you are interested

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