Technical Support- Voice Process

 

For Internet service provider 

Job Summary:

Handling inbound or outbound calls  Candidate must have Domestic or international Support Experience

Job Details:

Location: Bommanahalli Bengaluru

Nature of Job: Office

Gender: Both Male and Female can Apply

Shift Timings:

8:00 pm - 6:00 am (night shift) (Cab facilities there)

Weekly Working: 5 days working (Rotational off)

Salary & Compensation

Salary Offered: 

Fresher- 14.5 Take home + 2 k voice allowance 

Experience - upto 25 k depending on Experience

Education: Under Graduates/Graduates

Experience : 0 yr to 3 yrs of experience 

Communication:

Excellent English skills - Ability to Speak, Write & Read

Skills:

Candidate must have basic Technical knowledge 

Etiquettes:

MS Office

Basic System Navigation Skills

Customer Focus and Being Attentive

Trouble shooting

Good reasoning and analytical skills

Active listening skills

Ability to comprehend the customer requirement well

Good understanding about ISP.

Criteria

Willing to work in Rotational shifts

5 days’ work/2 rotational weekly offs

Transport facility will be provided 

Interview: All Telephonic Interview

  Contact HR:+91 9019766239

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